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Welcome to the new website of “Iztok-Zapad” – quality books, knowledge, and inspiration all in one place!

Promotional Terms

I. ORGANIZER AND OPERATOR

1. The promotional campaign "Turn the Page. See the World" (hereinafter referred to as the Campaign) is held on the website https://iztok-zapad.eu, owned by the Organizer.

2. The organizer and implementor of the Campaign is "IZTOK-ZAPAD TM" Ltd., UIC 131049007, with registered office and management address: Bozhurishte, Zaimov-2 district, represented by the manager Lyuben Kozarev, hereinafter referred to as the "Organizer".


II. SUBJECT, CHARACTERISTICS, AND CAMPAIGN PERIOD

3. These General Terms govern the implementation of the campaign on the Organizer’s website (https://iztok-zapad.eu).
The campaign is conducted on the territory of the Republic of Bulgaria.
The campaign takes place from 01.04.2026 to 30.04.2026, inclusive, or until the quantities are exhausted. The campaign also includes products available for pre-order (pre-order), unless otherwise explicitly stated in these terms. This promotion does not include e-books, greeting cards, and notebooks (except for notebooks for writing hieroglyphs) uploaded on the Organizer’s website. By purchasing a product at the promotional price as part of the Campaign from the website https://iztok-zapad.eu, the buyer agrees to these terms and accepts the conditions of the campaign.

Please note that during the promotional campaign, there may be delays in processing and shipping orders.

Please note that every delivery includes an "inspection" option.


III. RIGHT TO PARTICIPATE

4. The right to participate in the campaign is available to any natural person who purchases a product at a promotional price, as part of the campaign, residing on the territory of the Republic of Bulgaria, during the period in which it is held.
5. The Organizer is not responsible for situations in which some citizens are unable to participate in the campaign, when such inability is beyond the control of the Organizer. These circumstances may be due to incorrect or incomplete data, information transmitted with interruptions, delays, or damage in any way, caused by the users of the Organizer’s website or the software, applications, or other technical means used by them during the campaign. These circumstances may also be due to technical problems that may prevent the operation of the internet connection and/or software, web provider, caused by technical issues and/or high network traffic or page traffic, or both. Another reason for such circumstances may be damages or defects affecting the equipment, applications, and/or personal data belonging to participants or third parties. These circumstances may also be due to legal changes affecting the campaign procedure and execution (such as decisions by institutions, natural disasters, and others).


IV. PERSONAL DATA PROTECTION

6. The personal data that the Organizer will process include the participant's full name, delivery address, email, and contact phone number. By participating in the campaign, the participants agree to and accept the provisions of these rules and are informed about the purposes of processing personal data described below.
7. The purpose of processing personal data is solely to deliver the purchased product. The Organizer guarantees that the personal data of individuals will not be processed for purposes other than those stated in these terms.
8. The Organizer undertakes to ensure that participants' personal data will not be provided to third parties, except when such transfer is in compliance with a legal obligation of the Organizer.
9. The periods during which participants' personal data will be processed are until the purchased products are delivered. Participants' personal data may be stored for a longer period only if the Organizer has a legal right or obligation to do so.


V. TERMINATION OF THE PROMOTIONAL CAMPAIGN

10. The Organizer reserves the right to terminate the campaign before its expiration date if material abuses, violations of the general terms or rules occur, or if an event of force majeure, as per applicable law, happens. In such cases, no compensation will be due to participants. If termination occurs, it will be announced on the Organizer’s website, and users' participation will automatically end.


VI. FINAL CLAUSES

11. These general terms do not override the obligations and rights of the Organizer and participants, as laid out in the Organizer's General Terms of Sale and Privacy Policy, both of which are available on the Organizer’s website.
12. Each participant in the campaign is considered to have been notified and familiarized with these General Terms and agrees to them.
13. The Organizer is not responsible if it is unable to deliver a product to a participant who has purchased it due to the product being out of stock before the Organizer has had the chance to update its catalog. In such cases, the Organizer will notify the buyer as soon as possible. The Organizer is also not responsible if, due to the volume of orders exceeding the average for the Organizer, orders are delayed in delivery, regardless of whether the cause is the Organizer's fault or the delivery courier’s fault. In such cases, the Organizer will notify the buyer of the delivery delay.
14. These General Terms are mandatory for all participants in the campaign. The Organizer reserves the right to unilaterally amend or change them, with amendments or changes publicly announced on its website.